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To Create Jobs, Nurture Start-Ups

Interesting article on New York Times on how new jobs (in US) are created by startups, rather than big corporations. “So any serious discussion of job creation, it seems, should look at the business tactics and policy steps that are most likely to nurture more of these promising corporate upstarts.” http://www.nytimes.com/2010/09/12/business/12unboxed.html

How web video powers global innovation

The latest inspiring talk by Chris Andersen explains how web video is fueling the new learning revolution

Customer Support communities: HP

Few months ago HP annouced it would create his Customer Support Community, a way to use Social Media to reduce support costs. I’ve found myself this last month in the situation where my HP laptop needed assistance; i turned to the support forums (thanks to google) and got my swolution right away, both from HP [...]

How many mass media do you know? Five? Seven?

Here’s a quick post to inspire some toughts of our media landscape.   According to wikipedia the seven mass media in order of their introduction are: 1 - Print (books, pamphlets, newspapers, magazines, etc) from the late 1400s 2 - Recordings (records, tapes, cassettes, cartridges, CDs, DVDs) from the late 1800s 3 - Cinema from about 1900 4 - Radio from about 1910 [...]

Curious Social Media facts

Amazon top reviewer Harriet Klausner has 18.000+ reviews and reads two books a day. Publishers send him 50 books a week to read. Facebook spends approx $1.000.000 per month on electricity Chinese copy everything, even facebook. Check it out, looks familiar?

“All men are equal – or are they?” user profiling on social networks

I was reading again some chapters of the popular “Groundswell” by Forrester Research this morning. I’ve found really useful the Social Technographics Tool (chapter 3), explained in this slideshare presentation by Forrester. For those not familiar with this profiling tool, Forrester groups users into: Creators Critics Collectors Joiners Spectators Inactive This conceptual framework can help understaing [...]

How human competition benefits social networks (brazilian pride)

  Men are competitive by nature. Peraphs we have been genetically programmed to compete over scarce resources, and this is why we enjoy so much challenging and competing with others. Most of the online games are about quizzes and competitions. Magazine publish rankings of any kind: bestselling books, richest people, wealthiest companies, powerful brands. We [...]

The attention economy and asymmetric relationships

Twitter is booming, stats say it clear. The growth in the last 12 months is indeed remarkable. This made me think about the main differences between Twitter and Facebook. Recents changes in the Facebook user interface suggest that their trying to get closer to Twitter, feeding live streams and allowing for more interaction (or conversation) [...]

Crisis? we stopped to be wise

An inspiring video on the crisis, not just the financial crisis… “Barry Schwartz makes a passionate call for “practical wisdom” as an antidote to a society gone mad with bureaucracy. He argues powerfully that rules often fail us, incentives often backfire, and practical, everyday wisdom will help rebuild our world.”

Future of Social Web

The following post by Jeremiah is a must-read for everyone in the social media business.  It’s part of a Forrester report, but this abstract is already a good starting point. I’ve found it useful to understand how and when different technologies  (like OpenSocial, Facebook Connect) will come together and offer a new technological paradigm.  http://www.web-strategist.com/blog/2009/04/27/future-of-the-social-web/

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